Thirteen tools. One way of working.
Every Zarvi capability, grouped by the job it does in your store. Open any of them for how it works, where it helps and what it pairs with.
- tools
- 46
- categories
- 20
- platform
- 1
01 / 20
Customizable Storefront Themes
Customizable Storefront Themes are pre-designed website templates that allow e-commerce store owners to modify their site's layout and appearance without writing code, easily adjust colors, typography, logos, and page layouts to match brand identity, quickly arrange banners and product grids using drag-and-drop visual editors, automatically optimize layouts for seamless responsive performance across all devices, and effortlessly integrate custom features like dynamic filters, pop-ups, and plugins.

01
Customizable Storefront Themes
Start from a theme, then adjust colors, typography, corners and product grid layout, and preview the storefront before it goes live.
02
Product Pages and Reviews
Each product page shows colour and size variants, a photo gallery with a round magnifier, and customer reviews that can include photos.
03
Cart, Wishlist and Checkout
The cart is saved in the database and opens in a side drawer, customers can keep a wishlist, and checkout takes cash on delivery or online payment.
04
Customer Accounts and OTP
Customers can register and log in with a password, a social account or an OTP, and reset a forgotten password.
05
Product Reels
Show products in short videos on the storefront, where customers can like and comment.

06
Unlimited Landing Pages
Create as many campaign and product landing pages as you need, each with its own URL, publishing status and visit count.
07
Order Tracking, Support and Live Chat
Customers track their orders and get order support or live chat on the website. About Us, Return and Refund, Terms and Privacy Policy pages are edited from the admin.
02 / 20
AI Sales Agent
AI Sales Agent is an artificial intelligence-driven software or system that engages with customers via chat or voice without human intervention, provides detailed product or service information to guide purchasing decisions, answers queries instantly to capture and qualify leads, recommends relevant products to boost conversions, and automates the entire sales workflow round-the-clock 24/7.
03 / 20
Browser Side Tracking
Browser Side Tracking is a conventional tracking method that collects user interactions directly from the browser (e.g., Chrome, Safari) using JavaScript snippets and client-side cookies to send data like page views and purchases to platforms like Meta Pixel or Google Analytics, but frequently loses 30–40% of tracking data due to ad blockers, Safari ITP restriction rules, and browser cookie policies, leading to incomplete analytics and less accurate conversion attribution.
04 / 20
Order & Inventory Management
Order & Inventory Management is an integrated system or software that streamlines and automates the entire lifecycle of order processing, inventory tracking, and stock level updating across online and offline sales channels, automatically adjusts stock counts in real-time as purchases occur, provides precise control over low-stock alerts and reordering schedules, prevents overstocking and out-of-stock scenarios, and optimizes backend fulfillment workflows to save time and reduce operational costs.
08
Catalogue Management
Manage products along with their categories, subcategories, brands, colours, sizes, units and product types.
09
Stock and Expiry
Keep stock up to date, see low stock and stock by supplier, and record manufacturing and expiry dates with an expiry product list.
10
Product Logs
Product Logs record who created, changed or deleted a product, and exactly what changed.
05 / 20
Auto IP Fraud Protection
Auto IP Fraud Protection is an automated security mechanism or technology that analyzes website traffic to detect and block malicious or fraudulent IP addresses, prevents fake orders and fraudulent form submissions, identifies and restricts suspicious visitors originating from bots, proxies, VPNs, and Tor networks, guards against click fraud and repeated fraudulent activity from identical IPs, and secures online business operations while saving ad spend and operational costs.
06 / 20
Courier Integration and Tracking
Courier Integration and Tracking is an automated logistics feature or system that seamlessly connects an e-commerce platform directly with courier service providers, enables automated shipping label generation and parcel assignment without manual entry, tracks real-time package status from pickup to final delivery, and automatically notifies both customers and merchants with live tracking links and SMS updates for a seamless fulfillment process.
07 / 20
Fake Order Detection
Fake Order Detection is an automated security system or feature that analyzes customer order data, phone numbers, delivery addresses, and purchasing behavior in real-time to identify and flag suspicious or fraudulent orders, detects incomplete addresses and high-risk no-show customers prior to shipping, blocks repeated fake orders originating from the same IP or device, and protects e-commerce businesses from costly courier return fees and inventory loss.
11
Order List and Bulk Actions
Act on many orders at once from the order list, see a customer's previous orders, and move between orders with previous and next buttons.

14
Automatic IP Fraud Protection
Orders placed in quick succession from one IP address or device are flagged automatically and held for review before they reach a courier.

15
Customer Risk Assessment
Scores every customer from their order history, returns and contact details, and shows the reasons behind the score so you can decide how to confirm the order.
08 / 20
Courier Integration and Tracking
Courier Integration and Tracking is an automated logistics feature or system that seamlessly connects an e-commerce platform directly with courier service providers, enables automated shipping label generation and parcel assignment without manual entry, tracks real-time package status from pickup to final delivery, and automatically notifies both customers and merchants with live tracking links and SMS updates for a seamless fulfillment process.
17
Label Printing and Handover
Print labels in 4x6, 3x4, 3x3 and 2x3 with a barcode and QR code, hand parcels over with a manifest, and scan returned parcels back in.

18
Scan-to-Courier
Scan a parcel's barcode to assign it to a courier, print the label and update the order status in one step.

19
Courier Delivery Success Rate
Compares delivered and returned parcels for each courier by delivery zone, so you can choose the partner most likely to complete a given order.
20
Courier Payment Reconciliation
Courier payments are imported automatically, and each payment is reconciled against its parcels.
09 / 20
POS Solution
POS Solution (Point of Sale Solution) is an automated hardware and software system that streamlines in-person transactions, bill generation, cash register management, and payment processing, automatically syncs stock levels with every completed sale, maintains customer databases and daily sales analytics in one place, and bridges offline store operations with online inventory systems for seamless business management.
21
Point of Sale
Search products, keep favourites, add custom items that aren't in the list, take several payment methods on one bill, sell on credit, and save draft or confirmed orders.
10 / 20
Server Side Tracking
Server Side Tracking is a modern and secure tracking architecture that bypasses client-side browser limitations by routing user interaction data directly from a cloud server to analytics and ad platforms like Meta Conversion API (CAPI) and Google Analytics 4 (GA4), which effectively eliminates data loss caused by ad blockers or Safari ITP restrictions, improves website loading speeds, and ensures 100% accurate conversion attribution to maximize ad campaign ROAS and performance.
11 / 20
AI Sales Agent
AI Sales Agent is an artificial intelligence-driven software or system that engages with customers via chat or voice without human intervention, provides detailed product or service information to guide purchasing decisions, answers queries instantly to capture and qualify leads, recommends relevant products to boost conversions, and automates the entire sales workflow round-the-clock 24/7.

23
AI Sales Agent
WhatsApp Messenger Instagram
Answers product questions, suggests sizes and drafts orders inside the chats your customers already use, then hands the conversation to your team when a person is needed.
24
Unified Inbox
Messages from Messenger, WhatsApp, Instagram and website chat arrive in one inbox, and a person can take over a conversation at any time.
26
CRM Leads and Follow-ups
Keep CRM leads, and send follow-up messages that respect each customer's consent.
12 / 20
Meta, Google Ads & Tiktok Monitoring
Meta, Google Ads & Tiktok Monitoring is an integrated tracking and analytics framework that allows businesses to monitor the real-time performance of ad campaigns across Meta (Facebook & Instagram), Google, and TikTok from a single unified system, accurately tracks conversions, leads, and customer journeys, analyzes ad spend and Return on Ad Spend (ROAS) to minimize budget wastage, and leverages real-time insights to optimize and scale ad campaigns effectively for maximum conversions.
28
Meta, Google Ads & Tiktok Monitoring
Connect your Meta Ads account and sync campaigns and their insights into the admin.

29
Server-Side Tracking
Sends purchase and checkout events from your server to your ad platforms, so conversions are recorded when browsers block scripts, and deduplicated against browser events.

30
Browser-Side Tracking
Fires pixel events as shoppers browse, add to cart and check out, and shows each one arriving in a live event stream.
31
Analytics and Tags
Connect Meta Pixel, GA4, Google Tag Manager, the Conversions API and Microsoft Clarity, and track UTM parameters.
32
Marketing Attribution
See which ad or channel brought each order, by first touch and last non-direct touch, with ROAS, channel analytics and reports exported as PDF or Excel.

33
Bulk SMS Broadcasting
Send SMS campaigns to customer segments, schedule them in advance, and follow sent, delivered and failed counts as they come in.
13 / 20
All Kind Of Reports
All Kind of Reports is an integrated analytics and reporting system that consolidates key operational data—including daily sales, profit/loss, customer insights, courier statuses, inventory levels, and ad campaign performance—into a single centralized dashboard, provides clear visual breakdowns of business health and product demands, enables data-driven decision making, and eliminates manual accounting errors to streamline long-term business tracking and growth.
34
Purchases and Ledgers
Record purchases from suppliers, keep supplier and customer ledgers and payments, and track expenses and capital transactions.
35
Sales Reports
Reports on sales, top products, categories, brands, sales by district and courier performance.
36
Accounting Statements
Balance sheet, trial balance, cash flow, profit and loss, and income and expense reports.
14 / 20
HR & Employee management
HR & Employee Management is an automated human resource system or software that centralizes employee attendance, leave requests, performance evaluation, and payroll processing, automatically calculates accurate salaries, bonuses, and deductions, simplifies onboarding and workforce performance tracking, and reduces manual paperwork to boost organizational productivity and administrative efficiency.
37
Staff and Attendance
Manage employees, branches, departments, designations and shifts, and record attendance, including from devices.
38
Payroll and Leave
Handle leave, payroll, salary advances, loans and commission, with performance reviews, tasks and notices.
15 / 20
Customers Management
Customers Management is a centralized database and CRM framework that organizes customer profiles, contact details, purchase histories, and preference trends in one accessible system, enables targeted marketing campaigns and personalized promotions to drive repeat purchases, streamlines customer support and feedback resolution, and fosters long-term client relationships to significantly enhance brand loyalty and retention.

40
Role-Based Access Control
Give each team member a role, such as owner, admin, fulfilment or support, and decide which orders, data and settings that role can see or change.
44
Settings, Notifications and Search
Settings for SMS, mail (SMTP), OTP, WhatsApp, SEO, invoices, shipping, payment methods, themes and social links, with notifications and a global search in the admin.
16 / 20
Automated and Manual Call System
Automated and Manual Call System is a smart telecommunication feature that enables automated voice dialing (IVR) and manual calls directly from a single dashboard, simplifies automated order confirmations and payment reminders, and maintains call recordings and logs to significantly accelerate sales and customer service workflows.
45
Auto-Call Order Confirmation
Each order can be confirmed with an automatic phone call to the customer.
17 / 20
Multi Channel Inbox Operation
Multi Channel Inbox Operation is a centralized communication platform or feature that consolidates incoming customer messages across multiple channels—such as Facebook Page, Instagram, WhatsApp, website live chat, and emails—into a single unified dashboard, allows team leads to seamlessly assign customer queries to specific support agents, and significantly speeds up response times to streamline sales inquiries and overall customer support workflows.
18 / 20
Unlimited Landing Page
Unlimited Landing Page is a dynamic feature or capability that allows businesses to create an unrestricted number of high-converting, dedicated landing pages for specific products or marketing campaigns without extra coding or additional costs, custom-build tailored order forms and fast-loading page structures for targeted promotions, conduct seamless A/B testing across diverse ad campaigns, and drive significantly higher sales conversions without altering the core store design.
20 / 20
Bulk Sms Broadcasting
Bulk SMS Broadcasting is an automated messaging technology and marketing system that enables businesses to dispatch promotional or transactional SMS messages simultaneously to thousands of customers directly from a centralized platform or e-commerce software, delivers instant promotional offers, order updates, payment reminders, and event alerts straight to customer mobile inboxes, guarantees high open rates at low operational costs to boost sales, and streamlines mass communication by replacing time-consuming manual outreach.
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19 / 20
Multiple Social Media Management
Multiple Social Media Management is a dynamic social media operation system or feature that enables businesses to manage multiple social channels—such as Facebook, Instagram, TikTok, and YouTube—from a single unified dashboard, streamlines post scheduling, content publishing, and message handling without constantly switching apps, tracks cross-platform analytics and customer engagement in real-time, and minimizes operational clutter to execute a consistent, efficient social media marketing strategy.